We are out of the studio until October 15. Requests will be processed when we return.

Frequently Asked Questions

How long will it take for me to get my order?

Unless we specify that we have finished sets in stock (and unless a shipping date is specified in a piece's page), we ask that you allow up to six weeks for delivery. Each piece, and each set, requires a multi-stage, multi-day process that is weather-dependent, so we appreciate your patience. 

I am live in or near Hopkins County, Kentucky,  and would like to pick my order up locally to save on shipping.

No problem! Choose "free pick up" as your shipping option at checkout and we'll plan a pickup time and place. For the Santa's Workshop DisPlayset and Companions of Christmas figures, I will have a pickup event  in early November.

I would like to carry Schweizercraft Products in my store.

We’re honored!

Our prices and delivery times are based on our expenses and the time that each product takes to produce, and we haven’t factored a retail percentage into those prices. Should you wish to reach out to us about which products, specifically, you’d be interested in carrying, we’d be glad to get back to you to discuss possible arrangements. Any retail discounts would be predicated on your buying more than one of any product you’re wanting to carry.

What is the appropriate age for a child to be before giving them a Schweizercraft toys or figure?

We use a non-toxic coating on all of the pieces, but were a child to chew through the wood’s surface it’s possible that preservatives used in the wood itself to keep it in good shape at the lumber yard, or the glues that affix the pieces of Baltic birch together as ply, might cause stomach discomfort, nor is it a good idea to ingest the cutting residue on the pieces edges, for the same reason. It is also possible that smaller or sharper pieces that serve as accessories to the figures might present a choking hazard. Because of this, we recommend SchweizerCraft products to not be made accessible to children who still put their toys in their mouths.

Are you ever going to do a wooden figure or toy set of ______?

Maybe! Sales of the existing figures and sets determine how aggressive we'll be with producing new pieces, but we have an enthusiasm for history and literature and are eager to do more. Chris has an incredibly long list of potential subject matter that he'll chip away at as time permits.

I'm outside the contguous United States. Why can't I place an order?

We can't afford to eat the costs of lost packages, so shipping internationally with the post office isn't viable for us, as we can't insure those packages. Sending with a private carrier service like UPS or FedEx allows for insurance, but costs far more than we feel comfortable charging (a Santa's Workshop set, for example, might well see the overall cost doubled to ship internationally). If you are unconcerned by shipping prices, and wish to have something shipped internationally, please send us a message via the contact form with a mailing address.